Terms & Conditions
1. Acceptance of Terms
By accessing our website, booking our services, or communicating with Tampa Detailing Co via phone, text message, or online booking, you agree to be bound by these Terms and Conditions.
2. Description of Services
Tampa Detailing Co provides mobile car detailing services including exterior detail, interior detail, full detail, ceramic coating, and various add-on services throughout the greater Tampa Bay area — including Tampa, Brandon, Valrico, South Tampa, Riverview, Wesley Chapel, and surrounding communities.
3. Bookings and Appointments
- Appointments may be booked online via our contact form, Calendly, by phone, or by text message.
- We will confirm your appointment within a reasonable time after booking.
- Pricing may vary by vehicle size, condition, and service — final pricing is confirmed prior to service.
- We reserve the right to refuse service at our discretion.
4. Cancellations and Rescheduling
- We ask for at least 24 hours' notice to cancel or reschedule.
- Late cancellations (under 24 hours) or no-shows may incur a cancellation fee.
- We reserve the right to reschedule due to severe weather or circumstances outside our control.
5. Payment
- Payment is due upon completion of service unless otherwise arranged.
- We accept payment via Stripe (credit/debit card) and other methods indicated at booking.
- Membership plans are billed monthly on a recurring basis through Stripe.
- All prices are in USD and subject to applicable taxes.
6. Membership Plans
- Membership plans (Wash Club, Detail Club, VIP Club) are billed monthly through Stripe.
- Members may cancel at any time — cancellations take effect at the end of the current billing cycle.
- No refunds are issued for partial months.
- Membership benefits are non-transferable and apply only to the registered member's vehicle(s).
- We reserve the right to modify pricing or benefits with 30 days' written notice.
7. SMS / Text Messaging Terms
📱 SMS Terms of Service
By submitting our contact form with the SMS consent checkbox marked, providing your phone number, or texting us, you consent to receive SMS messages from Tampa Detailing Co including appointment confirmations, reminders, booking updates, service quotes, and promotional messages (with explicit opt-in).
Message frequency: Typically 2–6 messages per month based on service activity.
Message & data rates may apply. Check with your carrier for details.
To opt out: Reply STOP at any time. You will receive a confirmation and no further messages.
To get help: Reply HELP or call (813) 981-7872.
Tampa Detailing Co does not share SMS opt-in data or phone numbers with third parties for marketing purposes. Carriers are not liable for delayed or undelivered messages.
8. Liability and Limitation
- We are not liable for pre-existing damage, paint imperfections, or conditions present before service.
- We are not responsible for items left in the vehicle during service.
- In the unlikely event of damage caused by our technicians, liability is limited to the cost of reasonable repair or the cost of the service rendered, whichever is lower.
- Claims must be reported within 24 hours of service completion.
Tampa Detailing Co is fully insured.
9. Satisfaction Guarantee
If you are not satisfied, contact us within 24 hours and we will return to address the issue at no additional charge. This applies to services performed under normal conditions and does not cover pre-existing damage.
10. Intellectual Property
All content on our website — including text, images, logos, and design — is the property of Tampa Detailing Co and may not be reproduced without written permission.
11. Privacy
Your use of our services is also governed by our Privacy Policy.
12. Governing Law
These Terms are governed by the laws of the State of Florida. Disputes shall be resolved in the courts of Hillsborough County, Florida.
13. Changes to These Terms
We reserve the right to update these Terms at any time. Changes will be posted here with an updated effective date.
14. Contact Us
- Business: Tampa Detailing Co
- Phone / SMS: (813) 981-7872
- Service Area: Tampa Bay, FL
- Website: tampadetailingco.com